Policy on Returns and Exchanges

Due to the nature of our product, refunds/cancellations will not normally be given. However, if you have a complaint please contact info@stripsrus.co.uk Refunds will be given at the discretion of the management. We will not be held responsible for the cost of returning any items unless it was sent out by us in error. If a correctly dispatched item is returned we will deduct the cost of us initially sending the item out. The current charge will be £2.95.

1. Pack all the items in the original packing. Items bought as sets must be returned in sets.
2. Fill in the return request form attached to the order.
3. Return the package to us.
4. After you have sent the parcel, please inform us of that by sending an email to returns@stripsrus.co.uk.